/* =====================================================================
   SISTEMA DE CHAMADOS — COORDENAÇÃO DE PSICOLOGIA | UNIESP
   Design system baseado na identidade visual institucional:
   vermelho UNIESP (#CF332F), tipografia geométrica bold, cantos
   arredondados suaves — ecoando o "U" arredondado da marca.
   ===================================================================== */

@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@500;600;700;800&family=Inter:wght@400;500;600;700&display=swap');

:root {
    /* Vermelho institucional (extraído diretamente da logo) + variações */
    --uniesp-red-700:  #a32620;
    --uniesp-red-600:  #b82c28;
    --uniesp-red:      #cf332f;   /* cor exata da logo */
    --uniesp-red-400:  #de5a53;
    --uniesp-red-100:  #fbe4e2;
    --uniesp-red-50:   #fdf3f2;

    --ink-900:  #241f1e;
    --ink-700:  #57504e;
    --sand-100: #fdfaf8;
    --sand-200: #f4ece9;
    --line:     #e9ddda;

    /* Cores de apoio para status/prioridade — deliberadamente fora da
       família do vermelho institucional, para não competir com a marca
       nem se confundir com estados de urgência/erro. */
    --teal-500:  #2f7d78;
    --amber-500: #c98a3e;
    --blue-500:  #3f6f9c;
    --plum-500:  #7952b3;
    --gray-500:  #7a7370;

    --font-display: 'Poppins', 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
    --font-body: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;

    --radius: 16px;
    --radius-lg: 22px;
    --shadow-soft: 0 6px 24px rgba(163, 38, 32, 0.08);
    --shadow-card: 0 2px 10px rgba(36, 31, 30, 0.05);
}

* { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
    font-family: var(--font-body);
    background: var(--sand-100);
    color: var(--ink-900);
    margin: 0;
    line-height: 1.55;
    -webkit-font-smoothing: antialiased;
}

h1, h2, h3, .font-display {
    font-family: var(--font-display);
    font-weight: 700;
    color: var(--ink-900);
    letter-spacing: -0.01em;
}

a { color: var(--uniesp-red-600); text-decoration: none; }
a:hover { color: var(--uniesp-red-700); }

:focus-visible {
    outline: 3px solid var(--uniesp-red-400);
    outline-offset: 2px;
}

/* ---------- Marca / logo ---------- */
.brand-mark {
    display: inline-flex;
    align-items: center;
    gap: 10px;
}
.brand-mark img {
    height: 40px;
    width: auto;
    border-radius: 8px;
}
.brand-mark .brand-divider {
    width: 1px;
    height: 26px;
    background: var(--line);
}
.brand-mark .brand-caption {
    font-size: 13px;
    font-weight: 500;
    color: var(--ink-700);
    line-height: 1.2;
}

/* ---------- Layout wrappers ---------- */
.container-narrow {
    max-width: 640px;
    margin: 0 auto;
    padding: 0 20px;
}

.container-wide {
    max-width: 1180px;
    margin: 0 auto;
    padding: 0 20px;
}

/* ---------- Página pública: hero ---------- */
.public-hero {
    background: linear-gradient(165deg, var(--uniesp-red) 0%, var(--uniesp-red-700) 100%);
    padding: 48px 0 56px;
    text-align: center;
    color: #fff;
}

.public-hero .brand-mark {
    justify-content: center;
    margin-bottom: 22px;
}
.public-hero .brand-mark .brand-caption {
    color: rgba(255,255,255,0.85);
}
.public-hero .brand-mark .brand-divider {
    background: rgba(255,255,255,0.35);
}

.public-hero .eyebrow {
    display: inline-block;
    font-size: 13px;
    font-weight: 600;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: #fff;
    background: rgba(255,255,255,0.16);
    padding: 6px 14px;
    border-radius: 100px;
    margin-bottom: 18px;
}

.public-hero h1 {
    font-size: clamp(26px, 5vw, 38px);
    margin: 0 0 14px;
    line-height: 1.15;
    color: #fff;
}

.public-hero p.lead {
    font-size: 16px;
    color: rgba(255,255,255,0.9);
    max-width: 480px;
    margin: 0 auto 28px;
}

.public-hero.compact {
    padding: 32px 0 44px;
}
.public-hero.compact h1 { font-size: 24px; }

/* ---------- Botões ---------- */
.btn-psi {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    font-family: var(--font-display);
    font-weight: 600;
    font-size: 15px;
    padding: 14px 28px;
    border-radius: 100px;
    border: none;
    cursor: pointer;
    transition: transform 0.15s ease, box-shadow 0.15s ease, background 0.15s ease;
    text-decoration: none;
}

.btn-psi-primary {
    background: #fff;
    color: var(--uniesp-red-700);
    box-shadow: var(--shadow-soft);
}
.btn-psi-primary:hover { background: var(--sand-200); color: var(--uniesp-red-700); transform: translateY(-1px); }

/* Variante sólida (usada fora do hero vermelho, ex: painel admin) */
.btn-psi-solid {
    background: var(--uniesp-red);
    color: #fff;
    box-shadow: var(--shadow-soft);
}
.btn-psi-solid:hover { background: var(--uniesp-red-700); color: #fff; transform: translateY(-1px); }

.btn-psi-outline {
    background: transparent;
    color: var(--uniesp-red-600);
    border: 1.5px solid var(--uniesp-red-100);
}
.btn-psi-outline:hover { background: var(--uniesp-red-50); color: var(--uniesp-red-700); }

/* Outline claro para uso sobre o hero vermelho */
.btn-psi-outline-inverse {
    background: transparent;
    color: #fff;
    border: 1.5px solid rgba(255,255,255,0.5);
}
.btn-psi-outline-inverse:hover { background: rgba(255,255,255,0.12); color: #fff; }

.btn-psi-sm { padding: 9px 18px; font-size: 14px; }
.btn-psi-block { width: 100%; }

/* ---------- Cards ---------- */
.card-psi {
    background: #fff;
    border-radius: var(--radius);
    box-shadow: var(--shadow-card);
    border: 1px solid var(--line);
    padding: 24px;
}

.info-note {
    background: var(--sand-200);
    border-radius: 10px;
    padding: 14px 18px;
    font-size: 14px;
    color: var(--ink-700);
    margin-top: 20px;
}
.info-note.on-hero {
    background: rgba(255,255,255,0.14);
    color: #fff;
}

/* ---------- Formulários ---------- */
.form-psi label {
    font-weight: 600;
    font-size: 14px;
    color: var(--ink-900);
    margin-bottom: 6px;
    display: block;
}

.form-psi .form-control,
.form-psi .form-select {
    border-radius: 10px;
    border: 1.5px solid var(--line);
    padding: 12px 14px;
    font-size: 15px;
    font-family: var(--font-body);
    background: #fff;
}

.form-psi .form-control:focus,
.form-psi .form-select:focus {
    border-color: var(--uniesp-red);
    box-shadow: 0 0 0 3px rgba(207, 51, 47, 0.13);
}

.step-indicator {
    display: flex;
    gap: 6px;
    margin-bottom: 24px;
}
.step-indicator span {
    height: 4px;
    flex: 1;
    border-radius: 4px;
    background: var(--sand-200);
}
.step-indicator span.active { background: var(--uniesp-red); }

/* ---------- Protocolo ---------- */
.protocol-display {
    font-family: var(--font-display);
    font-size: 32px;
    font-weight: 700;
    color: var(--uniesp-red-700);
    letter-spacing: 0.02em;
}

/* ---------- Badges de status/prioridade ---------- */
.badge-psi {
    display: inline-block;
    font-size: 12px;
    font-weight: 600;
    padding: 4px 12px;
    border-radius: 100px;
    letter-spacing: 0.01em;
}

.badge-status-aberto        { background: #e6edf9; color: var(--blue-500); }
.badge-status-analise       { background: #f2ecfb; color: var(--plum-500); }
.badge-status-aguardando    { background: #fdf1de; color: var(--amber-500); }
.badge-status-atendimento   { background: #e3f1ef; color: var(--teal-500); }
.badge-status-resolvido     { background: #e2f3e6; color: #2f8a4c; }
.badge-status-encerrado     { background: #f1ecea; color: var(--gray-500); }

.badge-priority-normal      { background: #f1ecea; color: var(--gray-500); }
.badge-priority-atencao     { background: #fdf1de; color: var(--amber-500); }
.badge-priority-urgente     { background: var(--uniesp-red-100); color: var(--uniesp-red-700); }
.badge-priority-emergencial { background: var(--uniesp-red); color: #fff; }

.badge-due-no_prazo { background: #e2f3e6; color: #2f8a4c; }
.badge-due-proximo  { background: #fdf1de; color: var(--amber-500); }
.badge-due-vencido   { background: var(--uniesp-red-100); color: var(--uniesp-red-700); }

/* ---------- Admin: topbar / sidebar ---------- */
.admin-topbar {
    background: #fff;
    border-bottom: 3px solid var(--uniesp-red);
    padding: 12px 0;
}

.admin-nav a {
    color: var(--ink-700);
    font-weight: 500;
    font-size: 14px;
    padding: 8px 14px;
    border-radius: 8px;
}
.admin-nav a:hover, .admin-nav a.active {
    background: var(--uniesp-red-50);
    color: var(--uniesp-red-700);
}

/* ---------- Dashboard cards ---------- */
.stat-grid {
    display: grid;
    grid-template-columns: repeat(6, 1fr);
    gap: 14px;
    margin-bottom: 32px;
}

.stat-card {
    background: #fff;
    border-radius: var(--radius);
    border: 1px solid var(--line);
    box-shadow: var(--shadow-card);
    padding: 20px;
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    min-height: 128px;
    position: relative;
    overflow: hidden;
    transition: transform 0.15s ease, box-shadow 0.15s ease;
}
.stat-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 20px rgba(36, 31, 30, 0.08);
}

/* Barra de acento no topo — cor conforme o tipo de métrica */
.stat-card::before {
    content: '';
    position: absolute;
    top: 0; left: 0; right: 0;
    height: 3px;
    background: var(--stat-accent, var(--uniesp-red));
}

.stat-card .stat-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    border-radius: 10px;
    font-size: 16px;
    background: var(--stat-accent-soft, var(--uniesp-red-50));
    margin-bottom: 14px;
}

.stat-card .stat-value {
    font-family: var(--font-display);
    font-size: 28px;
    font-weight: 700;
    line-height: 1;
    color: var(--ink-900);
    font-variant-numeric: tabular-nums;
}
.stat-card .stat-label {
    font-size: 13px;
    font-weight: 500;
    color: var(--ink-700);
    margin-top: 6px;
    line-height: 1.3;
}

.stat-card.stat-alert .stat-value { color: var(--uniesp-red-700); }

@media (max-width: 992px) {
    .stat-grid { grid-template-columns: repeat(3, 1fr); }
}
@media (max-width: 576px) {
    .stat-grid { grid-template-columns: repeat(2, 1fr); gap: 10px; }
    .stat-card { min-height: 112px; padding: 16px; }
    .stat-card .stat-value { font-size: 24px; }
}

/* ---------- Tabela de chamados ---------- */
.table-psi {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
    background: #fff;
    border-radius: var(--radius);
    overflow: hidden;
    box-shadow: var(--shadow-card);
}
.table-psi th {
    text-align: left;
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--ink-700);
    background: var(--sand-200);
    padding: 12px 16px;
}
.table-psi td {
    padding: 14px 16px;
    border-top: 1px solid var(--line);
    font-size: 14px;
    vertical-align: middle;
}
.table-psi tr:hover td { background: var(--uniesp-red-50); }

/* ---------- Timeline ---------- */
.timeline-item {
    position: relative;
    padding-left: 28px;
    padding-bottom: 20px;
    border-left: 2px solid var(--line);
    margin-left: 6px;
}
.timeline-item:last-child { border-color: transparent; }
.timeline-item::before {
    content: '';
    position: absolute;
    left: -7px;
    top: 2px;
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--uniesp-red);
}
.timeline-date { font-size: 12px; color: var(--ink-700); }
.timeline-content { font-size: 14px; margin-top: 2px; }

/* ---------- Responsivo / mobile-first ---------- */
@media (max-width: 576px) {
    .public-hero { padding: 36px 0 40px; }
    .card-psi { padding: 18px; }
    .table-psi { display: block; overflow-x: auto; white-space: nowrap; }
    .brand-mark img { height: 34px; }
}

/* Respeita preferência de movimento reduzido */
@media (prefers-reduced-motion: reduce) {
    * { transition: none !important; animation: none !important; }
}
